Job Listings

Mission of the Role: The Treasury and Access Analyst will be a critical team member within the organization reporting directly to the Group Accounting Senior Manager. He / she will have extensive involvement in ensuring that accounting controls and policies are implemented to support the Company as it grows relating to the Treasury Function. The Treasury and Access Analyst must have superior organization and communication skills, while maintaining strong attention to detail in a fast-paced environment. This individual will be responsible for bank account setup and maintenance, as well as, providing system access to certain business applications. He / she will have primary ownership of setting up new bank accounts for acquisitions, assisting with maintaining existing bank accounts by responding to requests, providing access to the field for certain business applications, and providing regular updates on the setup process of new accounts. This individual will play a key role in our acquisition and integration processes. This opportunity offers high visibility in a rapidly growing company and the successful candidate must show great initiative and can work with limited supervision.     This position will report directly to the Group Accounting Senior Manager and the VP of Accounting.      Working closely with the Group Accounting Senior Manager and wider Accounting, and APS functional team, the Treasury and Access Analyst will play a key support role in ensuring timely and accurate setup and maintenance of bank accounts and providing system access to certain business applications.     Responsibilities: - Monitor and complete the forms required to setup new bank accounts timely for new acquisitions timely - Work with bank provider to monitor the completion of the setup process of new bank accounts - Provide weekly updates on the status of the opening of new bank accounts and other system setup activities - Serve as primary owner for responding to requests and concerns relating to established bank accounts (ordering of checks, resolution of banking issues and errors) - Monitor and respond to access requests in accordance with the Company’s access SOP for the business applications - Identify opportunities for efficiencies and implement streamlined procedures where possible, including new workflow systems and processes to optimize our support services - Execute the individual and team goals that support strategic and operational initiatives - Contribute to team culture   Experience: - 4 plus years of prior Treasury experience - Experience with Sage Intacct and Stampli a plus   Personal Characteristics: - Excellent communicator – written and oral - Extreme attention to detail - Stellar time management and organizational skills - Works collaboratively and energetically - Impeccable integrity and ethical standards - Self-aware, accepting, honest, open, and respectful of others - An undying commitment to personal growth and development - Able to operate effectively even when information may be incomplete or limited - Excellent interpersonal skills, attention to detail and teamwork - Positive attitude, team player - Highly motivated, comfortable working independently - High energy, ownership of work product and dedication to driving results    Other: - Location: Tampa, FL - Compensation: Competitive - Other Benefits: medical, dental, and vision coverage, competitive PTO, sick days, and holidays, 401K matching

Overview:   Founded in 2019, Apex Service Partners, LLC is the industry and nationwide leader in residential home services. Apex focuses on serving the HVAC, plumbing, and electrical needs of homeowners in over forty states across the country. Apex has grown to 150+ locations with 10,000+ team members and $2 billion+ in annual revenue.   We are looking for our first ever Manager of Claims who can help shape our risk and safety programs and who is passionate about making a difference across our portfolio of home service businesses. The role will focus on managing our Worker’s Compensation, General Liability and Auto Liability claims. If you like a high energy work environment with a rapidly growing company, working with likeminded individuals that want to ‘win’, this could be a great fit for you. This person reports to our SVP, Operations Support.   Why is this role different? First, you’ll get to have a leadership say in how to build our claims process and function for a $2B company; you truly can use your background and ability to do something not done before. Next, your growth is virtually unlimited. Many companies say that, but our industry has massive upside; Apex even given our growth has single digit market share and is already the industry leader. It boils down to incredible personal and professional opportunity, for the right hands-on leader who can handle more, quickly.   Responsibilities: - Manage worker’s compensation, general liability and auto liability claim programs for Apex with various field contacts in HR, Fleet and Operations. - Make sure our people and claims are taken care of well, and concurrently find cost and time savings. - Serve as liaison between Apex regions and third-party administrators to ensure accurate, timely and effective resolution of claims. - Monitor, update, and facilitate continuous communication with the claims process. - Liaison between our 7 regions on all claim matters. - Analyzes workers’ compensation and liability claim data supplied by TPA’s, and makes recommendations for mitigating losses. - Create scorecards on frequency and severity, driving a culture of safety and awareness. - Assist and support Safety Committees to ensure accuracy of risk-related metrics like accidents, incidents, injuries, and near-misses. - Liaison claim consultations with our liability insurance partners, for claims within primary coverage levels. - Organize and support claim reviews, review targeted cases, compile feedback and provide coaching and performance feedback to our regional operators. - You will review claims data to identify, measure and track account performance, trends, risks, and opportunities. Implement best practices and corrective actions. - You will review cases in litigation with the handling team, consult on litigation plans, and ensure best-in-class handling for our businesses. - Be a subject-matter expert for liability claims within Apex and aiding the regions to get better in their risk and safety management every day. - Identify and drive ongoing improvements to our policies and procedures to improve outcomes and the claims experience to our businesses. - Review and investigate all employee injuries, incidents and accidents and works with supervisors and committees to determine causal factors. Your Profile: - BA/BS preferred. - Commitment to high responsiveness and availability. Priority claims require immediate attention regardless of time of day. - Entrepreneurial mindset – can get a lot done individually, and through others. - Proven experience of building and executing efficient processes. - Ability to work in a fast-paced environment and to drive and embrace change. - Excellent follow-through, attention to detail, and with minimal need for supervision. - 5+ years’ experience in claim management, with a strong understanding on effectively managing claims resolution process. - Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission. - Strong proficiency with technology such as: Claims Management systems, CRM systems, Outlook, Monday.com boards and MS Office. - Track record of working closely with claim adjusters, defense counsel and operational personnel. - History of tracking KPIs and achieving goals. Location: Hybrid Schedule (3 day/week in office; 2 days/week WFH) - Dallas - Tampa  Personal Characteristics: - Extreme detail orientation and ability to ensure flawless execution in complex initiatives. - Cultural fit – capable and experienced in leading blue-collar organizations and emotionally intelligent. - Analytical – finds meaning and action in numbers and is a data-driven decision-maker. - Excellent communicator – written and oral. - Mindset of continuous improvement - Stellar time management and organizational skills - Resourceful – figures out how to achieve results creatively with finite resources. - Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment. - Works collaboratively and energetically - Impeccable integrity and ethical standards - Self-aware, accepting, honest, open, and respectful of others. - Ability to create and execute on processes for professionalizing family-owned businesses using best practices. - An undying commitment to personal growth and development

Mission of the Role: Apex Service Partners seeking a talented and highly motivated individual to join our marketing team to develop a robust CRM program to drive customer sales, LTV and increased frequency. As part of the CRM team, the CRM manager will be responsible for working with the Head of Direct to understand the CRM strategy and plan and launch programs and campaigns that drive new business within our brands via cross-sell and upsell campaigns while simultaneously growing the email database.   The day-to-day responsibilities of this position will consist of: - Manage the CRM process through concept, design, coding, deployment, communication and reporting. - Design highly engaging, multi-touch campaigns for demand generation with the goal of progressing a lead through the demand funnel - Work closely with regional Marketing leads, Ops and Digital teams to execute tailored email strategies by lead source - Work closely with the analytics team to develop campaigns informed out of customer data - Work with vendors to manage the email database, including segmentation, standardization, cleansing and maintenance - Test and learn to achieve best results across email campaigns - Create and manage automated processes in CRM/ESP and CDP programs - Manage and optimize lead scoring based on behavioral trends and sales feedback - Support leadership in the development of program KPIs - Determine appropriate success metrics that will inform current and future campaign development - Manage regular reporting on campaign performance - Continually evaluate campaigns results and make recommendations for improvements Role Requirements: - Ability to ideate, create and execute email campaigns to communicate, educate and call to action through a combination of various support services (HTML, Creative, Deployment, etc.) and hands on execution within software solutions (Bluesift) - Understand different audiences and how to communicate to them effectively - Keen eye to preserve integrity and voice of our brands and messaging throughout the entire campaign development process - Track record of email campaign execution using a CDP - Experience with CRM systems and marketing automation tools, such as Blueshift, Hubspot, Salesforce Marketing Cloud, IBM/Responsys, Yesmail, or other marketing cloud software - Experience with custom data programs such as Treasure Data, Blueshift or other CDP systems - Clear understanding of marketing automation workflows and list segmentation and customer journey development - Excellent written and verbal communication skills - Strong organization and problem-solving skills - Hands-on approach. Able to manage multiple priorities and work collaboratively with teams to ensure the highest quality deliverables - Quick learner, prioritizes appropriately to ensure the email program is focusing on the bigger more impactful initiatives - Ability to deliver results in a fast-paced environment - Comfortable rolling up sleeves, engaging personally with third parties and internal teams to problem solve and deliver outstanding results. - Services mindset to build strong relationships peers across the corporate executive team and in our operating companies. Experience - Undergraduate degree in marketing or a related field of experience - 7+ years experience in multi-unit CRM environments - High energy, bias for action, and personal accountability for results. - Data driven - Solid knowledge of CRM principles, customer journeys and ESP/CDP tools - Experience with CRM software and digital marketing tools and techniques. - Proven project management experience, outstanding track record of delivering high quality products on-time and on-budget.   Personal Characteristics: - Excellent communicator – written and oral – who can align an organization around a vision and provide support to enable operations and drive the business forward. - Investment Oriented – finds meaning and action in numbers and is a data-driven decision-maker. - Resourceful – figures out how to drive action and achieve results creatively with finite resources. - Stellar time management and organizational skills. - Critical thinker and Learner; Intellectually Curious– Picks things up quickly and strives to ask “why not” as opposed to taking “yes/no” for an answers. - Works collaboratively and energetically - “Run through walls” mentality - Impeccable integrity and ethical standards - Self-aware, craves/celebrates/seeks out feedback, open, team player and respectful of others. Other: - Location: Dallas/Fort Worth, Texas - Schedule: Hybrid 3/2 In-office/Remote - Compensation: Competitive - Other Benefits: medical, dental and vision coverage, competitive PTO, sick days, and holidays, 401k matching   Company Overview Founded in 2019, Apex Service Partners, LLC (“Apex” or the “Company”) is the industry and nationwide leader in residential home services. Apex focuses on serving the HVAC, plumbing, and electrical needs of homeowners in over forty states across the country.  Apex has grown to +100 locations with +9,000 team members and +$2 billion in annual revenue.   In this fragmented industry dominated by small and founder-owned businesses, the Company has a dual strategy of growing via high-frequency acquisitions (over 200 closed by the Company to date) and aggressive organic growth initiatives, including sophisticated marketing, differentiated talent acquisition and green-fielding new trades and locations.  From the onset, the Company’s leaders have focused on building out a robust internal infrastructure to ensure scalability and better win in local markets around the country with the strongest brands and tactics.  The team at “Partner Services”, the centralized support team for the Company, comprises 60+ hard-working, collegial team members who are focused on the success of operations across the country. Despite being the largest player in this incredible industry, Apex has less than 2% market share, and ~85% of the market is still fragmented. The Company recently received a new round of equity investment totaling $3.4B and recently closed a debt refinance in excess of $3.0B.

Who We Are:   Apex Service Partners is a people-focused HVAC, plumbing, and electrical services group whose goal is to partner with and build for the long-term leading local brands around the country that represent the best places to receive residential service work and the best place to work for any tradesperson.   Overview:   As the Marketing Director for the Mountain West Region at Apex Service Partners, you will be responsible for leading and executing the marketing strategy to drive brand awareness, engagement, and revenue growth. You will oversee a team of marketing managers supporting field operations, as well as manage a digital team, social media team, and community engagement specialists. You will work closely with operational leadership to meet marketing objectives, including ROAS, call volume, lead volume targets, while managing budgets across multiple markets and locations.   Responsibilities:   - Develop and implement a comprehensive marketing strategy to drive brand awareness and customer engagement in the Mountain West Region. - Manage and mentor a team of marketing managers responsible for supporting field operations. - Lead the digital marketing team to execute campaigns across various online channels, including paid search, LSAs, email, social media, and websites. - Oversee the social media team to create engaging content and manage social media channels. - Collaborate with the community engagement specialists to develop and implement community engagement initiatives. - Analyze market trends and customer insights to optimize marketing strategies and campaigns. - Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement. - Collaborate with cross-functional teams, including operations, leadership and agencies, to align marketing strategies with business goals. - Stay current with industry trends and best practices in marketing and management.   Requirements:   - Bachelor's degree in marketing, business administration, or related field; MBA preferred. - 7+ years of experience in marketing and management, with a proven track record of driving marketing strategies and campaigns. - Experience managing a team of marketing professionals, including marketing managers, digital marketers, and social media specialists. - Strong leadership and communication skills, with the ability to motivate and inspire team members. - Excellent analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions. - Knowledge of the Mountain West market and consumer behavior is a plus. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. - Proficiency in Microsoft Office Suite and marketing software tools.   Benefits:   - Competitive salary - Performance incentive bonus opportunity - Health, dental, and vision insurance - Retirement savings plan - Paid time off and holidays - Professional development opportunities   If you meet the requirements and are excited about the opportunity to lead the marketing efforts in the Mountain West Region for Apex Service Partners, we invite you to apply and join our dynamic team.

Who We Are:   Apex Service Partners is a people-focused HVAC, plumbing, and electrical services group whose goal is to partner with and build for the long-term leading local brands around the country that represent the best places to receive residential service work and the best place to work for any tradesperson.   Overview:   As the Marketing Director for the Gulf Region at Apex Service Partners, you will be responsible for leading and executing the marketing strategy to drive brand awareness, engagement, and revenue growth. You will oversee a team of marketing managers supporting field operations, as well as manage a digital team, social media team, and community engagement specialists. You will work closely with operational leadership to meet marketing objectives, including ROAS, call volume, lead volume targets, while managing budgets across multiple markets and locations.   Responsibilities:   - Develop and implement a comprehensive marketing strategy to drive brand awareness and customer engagement in the Gulf Region. - Manage and mentor a team of marketing managers responsible for supporting field operations. - Lead the digital marketing team to execute campaigns across various online channels, including paid search, LSAs, email, social media, and websites. - Oversee the social media team to create engaging content and manage social media channels. - Collaborate with the community engagement specialists to develop and implement community engagement initiatives. - Analyze market trends and customer insights to optimize marketing strategies and campaigns. - Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement. - Collaborate with cross-functional teams, including operations, leadership and agencies, to align marketing strategies with business goals. - Stay current with industry trends and best practices in marketing and management.   Requirements:   - Bachelor's degree in marketing, business administration, or related field; MBA preferred. - 7+ years of experience in marketing and management, with a proven track record of driving marketing strategies and campaigns. - Experience managing a team of marketing professionals, including marketing managers, digital marketers, and social media specialists. - Strong leadership and communication skills, with the ability to motivate and inspire team members. - Excellent analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions. - Knowledge of the Gulf Region market and consumer behavior is a plus. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. - Proficiency in Microsoft Office Suite and marketing software tools.   Benefits:   - Competitive salary - Performance incentive bonus opportunity - Health, dental, and vision insurance - Retirement savings plan - Paid time off and holidays - Professional development opportunities   If you meet the requirements and are excited about the opportunity to lead the marketing efforts in the Gulf Region for Apex Service Partners, we invite you to apply and join our dynamic team.

The General Manager in Training will train to oversee all aspects of a location’s day-to day operations, financial activities, and people.  The individual will drive growth, performance metrics, create culture, and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.    Role Summary    Create business strategies and plans, manage all levels of staff, be accountable for all business metrics and results.  After successful program completion and demonstrated competence, this individual would assume a sole charge General Manager role within the Apex system. This leadership role is suited for a strong competitor who excels in a fast-paced environment, competing strongly, seizing opportunities.  The ideal candidate will be able to combine strategic, financial, and operational capabilities with a high level of emotional intelligence, to help create a successful, healthy, growing organization.     Job Overview    This leadership role is suited for a strong competitor who is driven by seizing opportunities in an industry that many overlook; our leaders are career contrarians with strong character and vision. The ideal candidate will be able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to help create a healthy, growing organization.     Key Responsibilities  - Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans. - Deliver “gold standard” of service and quality through training, accountability, and metrics. - Develop culture, systems, and measure to teach and train industry leading staff, increasing eNPS and retention at all levels. - Build a culture of purpose among the management team. - Making a difference for our people and the communities in which we do business, literally helping impact the middle class through expansion of outstanding employment opportunities.   Candidate Requirements  - Deep respect for the Skilled Trades and/or similar industries - Strong communication and organizational skills - Ability to apply critical thinking, risk analysis, and develop solutions - A leader of character - A leader who inspires “followership” amongst the men and women they serve  

Regional Employee Services (Human Resources) Director Region: Atlantic Full Time / Exempt Role Purpose   The Director of Employee Serviceswill build and functionally administer a highly scalable, decentralized, best-in-class Employee Services program at the Regional level. The Director will find the balance between our fierce focus on decentralization with the efficiencies of scale for process and systems. The Director will develop, manage, and iterate variety of Employee Services processes spanning the Employee Life Cycle. They must have superior organization and communication skills while maintaining incredible attention to detail in a fast-paced, rapidly growing environment. This individual will develop and lead a team and will both manage and perform both strategic and tactical work in the areas of Talent Acquisition, Onboarding, Benefits, Total Rewards, Training and Development, Compliance, Risk and Safety, Employee Relations, Performance Management, Communication, and Acquisitions. The Regional Employee Services Director will partner with the regional teams in building brand awareness as an “Employer of Choice” in the marketplace. Role Summary This is a spectacular opportunity to join a stable, recession-resistant, legacy company and partner with the President to lead the organization’s people and culture function. The company is rapidly growing and needs an experienced and skilled Human Resources Leader with specific experience in the Atlantic states (DE, MD, OH, PA, VA, NJ, NY, CT) who can bring proven, scalable processes, people analytics knowledge and a passion for creating enduring company cultures. This Director will help build and implement the mechanisms to grow the region including employee services, compliance, retention, risk and safety, and benefits and rewards. In this hands-on environment, the ideal people leader will be driven by the long-lasting impact of their work. Key Job Responsibilities Reporting directly to the Regional President and working very closely with both the Mountain West Leadership Teams and Apex Partner Services Director of Employee Services, the Regional Employee Services (HR) Director will play a key leadership role. Areas of impact may include: - HR Process & Administration - Provide a Best-in-Class Onboarding experience to all incoming employees - Build and lead a team of Employee Services Manager/Generalist/Specialists to support the region’s rapid growth. - Develop and maintain strong relationships with Market Presidents and General Managers to execute and manage Employee Services programs and projects. - Achieve 100% employee data accuracy in all systems, providing assurance to all key stakeholders that KPIs and reporting are accurate and consistent throughout all organizational systems. - Lead the Risk & Safety program at the Regional Level and oversee the program in order to ensure a highly compliant and successful program. - Partner with Apex Corporate Development and Apex HR Operations to execute highly successful M&As. - Identify as the regional expert in Mountain West Employment Compliance in all areas of the Employee Services function. - Ensure all employees receive all training and education required in the areas of Compliance, Employee Relations, and Risk & Safety. - Talent Management & Engagement - Partner with Regional President, Market Area Presidents, and General Managers to build and lead Employee Retention Efforts, leveraging employee surveying and Culture/Retention programming. - Assist in building a culture of performance accountability. - Contribute to and help manage industry leading engagement and management development training. - Business Impact, & Technology - Become the regional expert on people technologies in the business to leverage full functionality. - Create and align Employee Services metrics to the business. Candidate Requirements A successful candidate will have the following criteria & competencies: - Bachelor’s degree in business or related field, OR a lesser degree with additional relevant commiserate experience - 5 – 10+ years of prior HR experiencerequired in a leadership role - HR Certification is strongly preferred - Highly motivated, comfortable working autonomously - Excellent skills developing and managing metrics, while keeping a People First mindset - Ability to effectively communicateHR processes into simple solutions for non-HR employees - Strong experience in leading / driving processes - Excellent interpersonal skills, attention to detail and teamwork - Able to operate effectively even when information may be incomplete or limited - Excellent time management and organizationalskills - Improveand growthmindset - with the ability to adapt and work within budgetary constraints Location The preferred location for the Regional ES Director is in the area of West Chester, NY, or Long Island, NY.  Additional locations in the region can be considered based on candidate profile. Compensation A competitive compensation package will be available to the selected candidate. #sanDiego #Socal #SouthernCalifornia #Carlsbad #ElCajon #SanClemente