HVAC Sales Manager

HVAC Sales Manager

Location: Ann Arbor, MI

We’re looking for a strong operational leader to oversee and elevate our HVAC Sales Team. If you have experience leading skilled professionals, driving performance and building scalable systems - this is your opportunity to make a major impact. Bonus points if you’ve led teams in the home services or field-based industries.

As the HVAC Sales Manager, you’ll own the day-to-day operations across our sales department. Your focus will be on technician productivity, scheduling efficiency, and ensuring consistent, high-quality service delivery. This role is ideal for someone who thrives in a fast-paced environment, understands the technical demands of the trades, and brings a leadership mindset centered on growth and accountability.

Benefits

• Medical, Prescription, Dental & Vision Insurance

• Disability & Term Life Insurance

• Matching 401(k) Plan

• Paid Holidays & PTO

• Ongoing Training & Career Development Opportunities

Position Summary

This role is responsible for overseeing the HVAC sales department. You’ll manage and support field technicians, implement operational improvements, and play a key role in scaling the business. You’ll foster a culture of accountability, technical excellence, and outstanding customer service.

What You’ll Do

• Lead day-to-day operations for HVAC sales

• Hire, train, and coach technicians to achieve technical and sales performance goals

• Develop KPIs and track individual and team productivity

• Monitor and improve scheduling, dispatch, and service delivery efficiency

• Create scalable systems and processes that enable future growth

• Collaborate with office and leadership staff to ensure smooth communication and workflow

• Ensure proper documentation of service calls and CRM system accuracy

• Stay up to date with industry advancements and implement best practices

• Analyze performance metrics and lead continuous improvement initiatives

Qualifications

• 5+ years of experience in residential HVAC or related home services industry; prior management experience required

• Strong track record in team leadership, performance coaching, and operational efficiency

• Results-oriented with a high sense of ownership and accountability

• Excellent communication and organizational skills

• Proficiency in Microsoft Office and CRM platforms

• Valid driver’s license and ability to pass background and drug screening

• Able to work outdoors and handle tools/equipment as necessary

Compensation

• Competitive base salary + performance-based bonuses

Who We Are

We’re an established and growing home services company based in Ann Arbor, committed to providing exceptional HVAC, plumbing, and electrical solutions. We pride ourselves on our supportive team culture, strong customer relationships, and our focus on continuous improvement and professional development.